Warm Welcome Magazine article: Never miss another call

Marston’s Telecoms has been featured in the November 2021 edition of Warm Welcome Magazine, in an article titled “Never miss another call”. The article discusses LingoGo, our secure, mobile-first cloud based phone, messaging and video conferencing solution.

To view the full article via the Latest Issue section of Warm Welcome Magazine, click here, and we are on pages 22- 23.  

Never miss another call

Enable your staff to take, make or transfer calls effortlessly, front of house, in the office or on the Go!

Missing a call could be a big lost opportunity – while smooth, stress-free collaboration between staff is the key to a relaxed venue that customers love to visit. Take these typical examples:

  • The pub manager might be upstairs in the office, serving at the bar, chatting to guests in the restaurant or anywhere in between.
  • A boutique hotel’s deputy manager might be in the cellar checking the latest wine delivery, helping with table service at the end of the garden, out meeting a potential new supplier or everywhere in between!

How can you be sure they are always contactable and within reach?

The answer is LingoGo. LingoGo is a secure, mobile-first cloud based phone, messaging and video conferencing solution that enables staff to make, take or transfer calls across their mobile, desk and softphone (computer/tablet) devices and effortlessly communicate with customers and colleagues, whether on premises or on the Go!

LingoGo offers so many benefits:

  • Staff have a single work phone number that can be displayed across all devices, removing the visibility of personal or work mobile numbers and conveying a far more professional service.
  • Venues can offer faultless customer service by automatically receiving and distributing inbound calls to available members of staff, wherever they are and on whichever device they prefer.
  • A cloud-based receptionist service can welcome callers with professionalism, provide promotional messages if appropriate and/or quickly directs calls to the right team member.
  • Business compliance and data security are guaranteed through a full suite of options to record and report all voice, messaging and video communications.
  • LingoGo is completely scalable for fast growing hotels, restaurants, pubs, bars and clubs, enabling users, locations and devices to be added or removed in seconds through an easy, intuitive cloud-based interface.

It also reduces phone bills by routing calls through the internet. As all businesses will need to move to a cloud-based digital VOIP system by 2025, here’s a simple question: Why wait to enjoy the real benefits to your venue that LingoGo can provide?

Core Features

  • Secure and cloud-based
  • Mobile-first FMC voice technology
  • Integrated messaging and video conferencing
  • Scalable with new users added in seconds
  • One number displayed across all devices
  • Reduced calling cost

To find out more please visit www.lingogo.co.uk or call 01902 283 300