The Future of E-Pub & E-Hospitality
E-Pub and E-Hospitality brings together a family of digital products and solutions combined with Marston’s Telecoms connectivity. They have been shown to enhance the frequency of customer visits, improve customer attraction with higher footfall, and increase spend per head.
Our heritage means we fully understand the need to design and deploy the right E-Pub and E-Hospitality technologies, to deliver the ultimate results and experience for your venue.
We work with our parent company Marston’s PLC, to introduce leading edge E-Pub solutions, which allow them to build better business efficiencies and accountability for their UK wide operations. Leveraging the expertise of Marston’s Telecoms, and with a foundation of the right technology and the right connectivity, Marston’s PLC can greatly enhance the customer experience through compelling new products and services.
The foundation of good E-Hospitality is having the right EPOS solution. Our EPOS technology partners give you an instant insight into the day to day activities of your business. This includes; stock ordering on the move, booking interactions, and real-time customer ordering direct to the kitchen, through to allergy and offer alerts at the point of sale.
We can even build real-time digital signage displays. For example, promoting your dish of the day or happy hour. They can even be synchronised with current availability and a timed pricing policy.
Marston’s Telecoms will ensure good data communications, by linking EPOS and fast payment transactions together within our Level 1 PCI compliant network. We can assist in delivering the appropriate networking infrastructure for your business. From structured cabling through to secure wireless network, allowing the freedom and flexibility of both fixed, and hand-held devices.
For greater interaction with your customers, we can assist with location tracking and analytics, giving you a deeper understanding of your Wi-Fi users. By having footfall and location heat-maps, you will have an even greater insight of both staff and guest activity, as well as marketing opportunities or workflow analytics.
With Marston’s Telecoms, you will never miss a call. Using our variety of fixed handsets and DECT phones (for staff that need to be on the move), we will ensure that your callers will always get the right person or department. Even in your busiest periods!
Our E-Pub and E-Hospitality packages are aimed at supporting your business in the following areas;