Hosted telephony systems
The way we communicate in our personal lives and business lives has transformed beyond all recognition over recent years.
Some of the biggest changes are a result of the internet plus the introduction of smartphone apps such as Skype and WhatsApp. These enable users to text, chat or make voice calls and video calls changing the way your family and customers communicate. So, what should you consider when it comes to your business communication solutions? How do you ensure your organisation has the right solution for today and the future without losing touch?
Stay ahead of the ever-evolving world with Marston’s Telecoms Smart Voice portfolio which offers perfectly tailored solutions to suit the needs and demands of your business together with a financial model that makes sense.
Choosing the right solution
There is a lot of jargon out there when you start to look for a new telephone system and Marston’s Telecoms can help you through the maze. For example, should you consider a ‘cloud’ service, often referred to as hosted voice, or invest in your own on-site hardware, generally termed as premise-based, for the main organisation’s system? Maybe you are considering a total mobile solution?
At the end of the day it’s your choice, both premise-based and hosted voice solutions will address your business needs.
But what is the difference between these two types of voice solutions?
In short, a premise-based voice system means there is going to be an appliance somewhere in your office that generally connects your office phones to the local area network (LAN).
In a hosted voice solution, instead of having the in-office appliance it is located in a data centre, a.k.a. ‘the cloud’ with hosted voice services generally provided by a service provider on an ongoing monthly cost whereas, premised-based is usually a capital cost or lease purchase with ongoing call and support costs.
Marston’s Telecoms will understand your business and design the best solution for you.
We would also work with you to understand the business goals you are trying to accomplish with the new voice solution, for example;