BEYOND JUST VOICE
We all know we live in a fast-changing world and the way we communicate in our personal and business lives has changed beyond all recognition over recent years.
Some of the biggest changes have been as a result of the internet plus the introduction of smartphone apps such as Skype and WhatsApp, enabling users to make voice and video calls or text chat, altering the way family and customers communicate.
The modern workforce has long moved from being fixed to one location and with new working practices, call centre staff can be dispersed over multiple locations and countries.
DECIDING ON THE RIGHT STRATEGY
Marston’s Telecoms work with leading collaboration vendors to bring you the best hardware options currently available at the price to suit your budget and strategy.
We design from the ground up to recommend the most suitable collaboration solution then deliver, install and support the process for your total peace of mind.
We are also able to size and provide you with the appropriate network connectivity to suit your requirements and assist in the design of traffic prioritisation to ensure your collaboration tools perform as they should across your network.